Our Office Team

Masters of converting coffee into customer satisfaction

Silvia Hernandez

Office Manager/President

Experienced and driven Administrative Manager with over eight years of experience in the construction management industry. Proven track record of successfully managing projects from conception to function. The ability to coordinate trades, and work collaboratively with vendors, and local officials to ensure the timely and budget friendly completion of a project. Experienced in negotiating contracts, brings forth expertise in team building and leadership and quality control management.


Responsibilities:

* Maintains administrative staff by recruiting, selecting, orienting and training employees.

* Supervises clerical personnel by communicating job expectations, appraising job results and disciplining employees.

* Sets policies and procedures for training, coaching, counseling development for staff.

* Initiates and coordinates goals, deadlines and projects for their department.

* Develops and implements policies and procedures to improve operations and function of the office.

* Ensures a safe, secure and well-maintained facility that meets environmental, health and security standards.

Elizabeth Hernandez

Office Assistant

Has been part of this company since 2017.

* Excellent phone skills

* Self-motivated and great people skills

* Good verbal and written communication skills

* Ability to prioritize projects and manage multiple projects at a time

* Great organizational skills


Responsibilities:

* Coordinate scheduling of meets/conference calls and arrange location/call detail.

* Facilitate invoice billing: Internal invoices including updates to accounts payable for payment, pay applications and tracking of payment status

* Coordinate office procedures

* Preparing permits and application

Magdalena DeJesus

Office Assistant

Has been part of the company since 2021

* Excellent phone skills

* Good verbal and written communication skills

* Great people skills with patience


Responsibilities:

* Answer Clients questions/concerns

* Coordinate scheduling of appointments

* Assist in preparation of timesheets

* Prepare and monitor invoices

Reply to emails and phone enquiries

* Invoice billing and receiving payments

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